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#Word for mac will not save grayed out install
#Word for mac will not save grayed out drivers

Please check for a private message from me in your forum private message box. Please perform these steps only if the icon is grayed out on the printer. If this does not fix it, I will send you a private message to perform a semi-full reset on the printer as a private message which resets everything on the printer to factory conditions like the way you first got it out of the box.

If you have a copy of MS office, uninstall and reinstall MSoffice and check again.

Try to print from other apps and check if it prints correctly.

#Word for mac will not save grayed out drivers

If this does not do the trick, please download the Windows Built-in drivers by following instructions from this link:.

#Word for mac will not save grayed out install

Then download the latest full feature driver from and install it on the computer after selecting the correct operating system.Ĭonnect the printer to your computer only when the setup prompts for the printer.

Ignore the Regedit option if it cannot be done.

If possible, delete the printer from the registries using Regedit or using any other 3rd party application.

Delete the files in the folder (You might not be able to delete all the files).

It would bring up the temporary files folder.

Type %temp% in the run box and click Ok or hit the Enter button.

Once the PC is on the desktop, press Win + R, it would bring a Run dialog box,.

Delete all the instances of your printer listed in devices and printers.

You will get a popup, click on the drivers tab and delete all the HP printer drivers listed there if any.

Go to devices and printers, select any printer listed there and you will get some options on the top.

(Right click on the Windows button to access device manager)

Check in device manager, if the printer is listed there, please delete it.

Uninstall the printer from "programs and features" which can be accessed by doing a right-click on the Windows button or in Control panel (Please have the printer Off and disconnected during uninstallation.).

Please uninstall the printer software and drivers:.If it copies correctly then, uninstall and reinstall the printer drivers at the root level by following these steps: Make 2 copies of any document like a newspaper clipping directly from the printer without any communication from the computer to check the printer’s hardware functionality. Or is the icon grayed out on the printer?.I presume the icon is greyed out on the computer is that correct?.

As Raj1788 is out for the day I am taking over from here. You’ve done great by displaying great attitude, excellent commitment and commendable technical skills to try and resolve the issue.